260-250-2881American-made since 1960
Quality Control Services
At Angola Wire, our philosophy is centered around a diligent commitment to quality. We adhere to this principle by employing our ISO 9001 compliant Quality Management System (QMS) with a focused approach that controls and checks every aspect of our facilities. Our dedication to excellence through quality is clear in our vigorous quality standards and expectations we confirm through inspection and testing. We maintain a continuous process of monitoring and improvement, backed by detailed documentation and swift corrective actions through our efficient 8-D corrective action process. Our initiatives in supplier quality management, quality training, and education drive continuous improvement in all our business operations.
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Our comprehensive quality guidelines and procedures
- Thorough Inspections and Testing: Thorough inspections and testing verifications are an integral part of our quality control process. Our experienced quality control professionals conduct regular inspections, sampling, and testing of materials, components, and finished products. Utilizing advanced tools, equipment, and techniques, we meticulously verify compliance with quality standards. Through precise measurement, performance evaluation, specification verification, and defect detection, we work hard to ensure that our products meet the desired quality criteria.
- Continuous Process Monitoring and Improvement: We understand that quality is a continuous journey, and we are committed to continuous process monitoring and improvement. Our quality control experts continuously monitor and analyze our production processes to identify areas for enhancement. By analyzing data, we uncover patterns, minimize variations, and implement process improvements to prevent defects and maintain consistent quality throughout our operations. Our aim is to optimize quality, efficiency, and productivity.
- Comprehensive Documentation: Comprehensive documentation and record-keeping are paramount to our quality control efforts. Our dedicated quality control personnel maintain meticulous records and documentation of quality inspections, test results, non-conformities, and corrective actions. These records serve as essential references for future assessments, audits, and traceability. We uphold accountability and transparency through comprehensive documentation, ensuring that our quality-related activities are well-documented and easily accessible.
- Prompt Corrective and Preventive Actions: When non-conformities or quality issues arise, our quality control department takes prompt corrective and preventive actions by quarantine and utilizing an 8D corrective action method. We conduct thorough investigations to identify the root causes of problems, implement immediate corrective measures, and develop preventive strategies to prevent the recurrence of issues. Our proactive approach enables us to maintain the highest standards of quality and prevent potential quality-related concerns.
- Effective Supplier Quality Management: We recognize the importance of effective supplier quality management in maintaining our high standards. Our quality control department works closely with our suppliers and vendors to ensure the quality of incoming materials, components, and services. We conduct comprehensive supplier audits and evaluations, establish quality agreements, and set stringent quality requirements. This collaborative approach guarantees that we source and utilize materials that meet our high-quality standards.
- Education and Training Initiatives: Education and training initiatives are crucial to fostering a culture of quality excellence within our organization. Our quality control department prioritizes the training and education of our employees. We provide comprehensive programs to enhance employees’ understanding of the highest quality standards, control techniques, and the importance of quality in their roles. By empowering our workforce with knowledge and skills, we create a unified commitment to maintaining exceptional quality throughout our organization.
- Continuous Improvement: At Angola Wire, we believe in driving continuous improvement across our organization. Our quality control department is dedicated to promoting quality awareness, facilitating quality improvement projects, and encouraging employee involvement. Through a culture of continuous improvement, we consistently raise the bar for quality in our products and processes, ensuring that we remain at the forefront of quality excellence.
- Effective Customer Concern Handling: Effective customer concern handling is a crucial aspect of our quality control efforts. Our quality control department takes customer feedback seriously. We investigate issues thoroughly, collaborate with relevant departments to address concerns, and proactively communicate with customers to resolve problems. By prioritizing customer satisfaction, we ensure that any quality-related issues are promptly resolved, and our customers receive products of the highest quality.
The Angola Wire Advantage
At Angola Wire, our quality control department acts as a vigilant guardian of quality. We continuously work to identify, assess, and improve quality throughout our organization. Through robust quality control measures, we instill confidence in our customers, enhance product reliability, and foster a culture of continuous improvement in both our processes and products. Our commitment to quality is unwavering, and we strive to exceed customer expectations at every step of the way.
As a third-generation family-owned business, we understand the importance of relationships. Our service team takes pride in its commitment to our customers.
